Course Description:
This introductory course emphasizes revenue generation and investigates the key steps of the sale process, how buyers react at each stage, and the marketing tools that have increased the sophistication, productivity and pace of selling. Participants learn to systematically convert prospects into customers and to maintain relationships to maximize long-term profitability. Topics include buyer psychology, prospecting methodologies, customer relationship management, lead generation tactics, and channels and merchandising.
Topics Include:
- Buyer psychology
- Prospecting methodologies
- Customer relationship management
- Lead generation tactics
- Channels and merchandising
Applies Towards the Following Certificate(s) & Award(s):


Sections:
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